Terms & Conditions

Time for delivery is normally between 1-3 days within Sweden. Orders made before 12.00
(on a weekday) is normally sent the same day. Otherwise the order is sent on the following
weekday. Some products may temporarily be unavailable, in that case we contact you by email.
All orders are normally sent through the mail. If your order has not arrived within 3
days, please contact Cigge.se. If there are delays in the delivery we will notify you by email.
You as customer always have the right to change your mind about the order when you
learn about the delay. We always do our very best to pursue your order. There is no
compensation when delays occur. More info to be found under Delivery & Time for
delivery.

Viktig informasjon om import av nikotin til Norge:

I noen tilfeller kan tollerne ta beslag i bestillingen din order som inneholder nikotin fordi de tror at den ikke kan importeres til Norge av forskjellige årsaker. Hvis det skulle oppstå,
foreslår vi at du kontakter vår kundestøtte på +46(0) 243 20 2014 eller sender e -post til support@cigge.com, alternativt bare lar den være slik at varene blir returnert og deretter refundert til deg.
Hvis du velger å hente produktene dine selv, vil det trolig medføre større kostnader som vi ikke kan refundere.

If you don’t pick up your parcel from your mail agent or stopped by customs and you do not have the right documentations to give customs within the time-limit, you will be debited for shipping cost turn & return and administration fee of SEK 75.

By placing an order, you acknowledge and understand that your shipment may be subject to customs clearance, which could result in delays. For customers in Norway, please be aware that a valid medical certificate must be provided for your order to pass through customs. Failure to provide the required documentation may result in your order being held at customs, destroyed, or returned to the sender. Please keep in mind that Eurobrands Distribution does not take any responsibility for orders that fail to clear customs due to insufficient documentation or regulatory non-compliance. If you fail to provide the necessary documentation to customs, you will forfeit the right to a refund.

By proceeding with a purchase, you agree to these terms and accept responsibility for any potential delays or additional requirements imposed by customs authorities.