Shipping Delivery Informations

Dear Customer,
We would like to inform you that we are currently experiencing high order volumes. We are working diligently to ensure all orders are processed as quickly and smoothly as possible. However, this may potentially affect our delivery times. We apologize for any inconvenience this may cause and thank you for your understanding and patience.

If you have any questions or concerns regarding your order, please feel free to contact our customer service team. Thank you for your trust and for being our valued customer.
Best regards,
cigge crew

WE SHIP THROUGH MAIL AND DELIVER TO THE WHOLE EUROPE.

Deliveries are generally sent in letters but in certain cases they come in a box.

The letter is delivered in your mailbox so there is no need to collect it.

Delivering to other countries can take from 2-15 workdays.

Important information about importing e-cig products to Norway:

When you import e-cig products to Norway, there is a risk that customs in Norway will stop your order and need papers from your doctor, for use of the products. This is since the new laws in Norway since 1/7-24.

If you do not have papers from your doctor to give to customs, it will be sent in return. As soon as we get it in return, the products will be refunded to you. Shipping you will have to pay for.

Important information about importing nicotine ecig to Finland:

https://tulli.fi/en/private-persons/ordering-goods-online/ordering-tobacco-products-online

We recommend buying on fi.cigge.com instead, were you find all safe items to buy to Finland.

Shipping cost starts at 2 euro.

When you place a large order it might be sent in a box, this is delivered to your local

mail-delivery agent. In this case please register you mobile number and you will get

a text message (SMS) when the package has arrived.

Delivery charges is depending on the weight of your purchase and you will see the

cost in the checkout.

If you have any other questions please contact us on support@cigge.com

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WE SHIP THROUGH MAIL AND DELIVER TO THE WHOLE EUROPE.

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